Perfect Fit guarantee

At Metric, we’re committed to crafting shirts tailored exactly to you. Because every shirt we create is truly custom, we want to make sure your first experience is exceptional. That’s why we’ve created our Perfect Fit Guarantee, designed to deliver the precise fit you’re seeking, backed by our dedication to your satisfaction.

We offer fit adjustments on your first order because we’re passionate about getting your fit exactly right. Our goal—and expectation—is to achieve your perfect fit with no more than one remake. Our proprietary fitting process is thoughtfully designed to quickly and efficiently refine your garment after just a single round of adjustments.

We believe this approach is more satisfying for everyone. It ensures you quickly receive a shirt you truly love, and it allows us to maintain our exacting standards and consistency. However, we understand that everyone is unique, and sometimes additional refinements are needed. While multiple remakes are rare, we promise that we’ll never compromise your satisfaction by rigidly limiting adjustments. Your happiness always comes first.

Once you’ve confirmed you’ve found your perfect fit, your personalized User Fit Profile (UFP) is securely saved. At this point, we no longer offer unlimited remakes for fit adjustments on future orders, because we’re confident our process guarantees consistency every time. Rest assured, we always stand behind the quality, craftsmanship, and accuracy of your custom garments.

If, at any point, you decide to experiment by creating a new fit profile and it doesn’t turn out as expected, we’ll gladly work with you by offering discounted remakes to help refine your new preferences if additional refinements are needed. While multiple remakes are rare, we promise that we’ll never compromise your satisfaction by rigidly limiting adjustments. Your happiness always comes first.

Above all, we want you to wear every Metric garment with complete confidence. If you have questions about our fit process or our guarantee, we’re always ready to assist you. Reach out anytime—we’re committed to exceeding your expectations.

Thank you for choosing Metric—we look forward to crafting your perfect fit.